As for the venue, a spokesperson for Box Hub, which rented the space to House of Illuminati, told E! News Willy’s Chocolate Experience had been described to them as a “fully immersive, Charlie and the Chocolate Factory styled event” but agreed “the result was incredibly underwhelming.”
“Many of the paying customers were disappointed at the £35.00 admittance and House of Illuminati were unable to rectify any of the highlighted issues,” the Box Hub spokesperson continued. “This led to the event organizers cancelling the event entirely.”
“I’d like to emphasize that House of Illuminati were totally responsible for this events marketing, promotion, organizing and the actual event operation,” the statement added. “At Box Hub we simply facilitated the venue hire. We are fully on side with the many outraged customers and truly hope that House of Illuminati refund these families as promised.”
E! News has reached out to House of Illuminati and the Police Service of Scotland for comment but has yet to hear back.
(E! and NBC News are both part of the NBCUniversal family).
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