AT&T Inc. confirmed “wireless service interruptions” that were impacting some of its users Thursday morning, following user reports of outages.
Tens of thousands of AT&T
T,
users had flagged service disruptions on Downdetector around 9 a.m. Eastern time. AT&T said it was “working urgently to restore service” to affected customers.
The carrier said that users should turn to Wi-Fi calling until the problems are fixed.
While customers of Verizon Communications Inc.
VZ,
and T-Mobile US Inc.
TMUS,
also flagged service issues on Downdetector, Verizon suggested reports from its customers were due to problems contacting those on AT&T’s network.
“Verizon’s network is operating normally,” a spokesperson said. “Some customers experienced issues this morning when calling or texting with customers served by another carrier.”
T-Mobile didn’t respond to a MarketWatch request for comment. A Reuters report said T-Mobile also said its network was operating properly and that issues were related to contacting customers not on that network.
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